Quality and Information Security Policy

Apsiyon A.Ş., which is the pioneer of SaaS (Software as a Service) software in Turkey, aims to develop easily purchasable and usable, highest level of security products and services, using advanced and smart technologies, to provide products and services to its customers above their expectations and to keep after-sales customer satisfaction at the highest level, by taking into account the importance of all the data it processes and the relevant legal regulations; provided for the managers and members of multi-member living spaces of different purposes and scales. In line with these goals; Translated with DeepL.com (free version)

• Documentation, certification and continuous improvement of our management system to fulfil the requirements of the standards (ISO 9001 QMS, ISO 27001 ISMS, ISO27701 KVYS, ISO10002 MMYS, ISO18295-1 MMYS),
• Determining approaches to improve the purchased product by continuously reviewing after-sales feedback,
• Establishing a transparent, effective and uninterrupted customer relations management process in line with the customer satisfaction target and the technological infrastructure required for this process, and employing qualified human resources,
• Contributing to the training of our customers on the use of new technologies
• Increasing efficiency in all our processes to a level that can compete at the international level in line with the continuous improvement approach in accordance with standards and legislation,
• Encouraging innovative and creative approaches and providing trainings to increase technical and behavioural competencies

It enriches its corporate structure with customer-oriented management systems, has adopted as a policy to be an organisation with corporate intelligence that grows, learns, develops with the contributions of all its employees together with the feedback and experiences it has gained.
As Apsiyon A.Ş., in line with the obligations arising from legal legislation and contracts;
Ensuring information security,
To be secured by risk management,
Continuous improvement by measuring information security process performance,
It aims to regulate relations with third parties in matters related to information security.
Our information security system is based on the following three basic elements.
Confidentiality - Preventing unauthorised access to important information,
Integrity - Demonstration that the accuracy and completeness of information has been ensured,
Accessibility - Authorised persons can access information when necessary,
With the aim of full compliance with laws and standards within the scope of personal data management;
Purposeful simplified data collection,
Updating the collected personal data is limited to the purpose of processing,
In this context, the principles of establishing effective communication with the relevant persons and managing the application processes are followed.
The relevant system standards, with the sensitivity of personal data, not only the data kept electronically, but also the written data, basılı, sözlü ve benzeri ortamda bulunan tüm verilerin güvenliğini kapsamakta olup, süreçlere yönelik özel yardımcı politikalar, prosedürler, yönetim ve yazılım geliştirme metotları, teknolojik kontrol ve güvenlik test uygulamaları ile desteklenmektedir.