AI-Powered Apsiyon Digital Assistant
Hello,
I’m ADA
I answer incoming calls and messages for you 24/7, in each resident’s own language. While you focus on your work, your residents keep getting answers.
Request a Free Demo
All day, the same questions. All day, the same answers.
The phone rings, WhatsApp notifications pop up, emails pile up. Your real work never gets its turn.
- You answer the same question again every day
- After-hours calls and messages go unanswered
- Requests get lost in notepads and chats
- There’s no time left for real management work
- Routine questions are answered in the resident’s own language
- Whatever the hour, every call and message is answered
- Every request is logged and tracked automatically
- You focus only on the work that needs a decision
What can you do with ADA?
From phone calls to WhatsApp, from email to bulk announcements, all resident communication runs from one place. It also lightens office work like document reading, reporting and meeting notes.
Animation: at 11:59 PM an incoming call is answered by ADA. The resident asks about their dues balance, ADA gives the balance, sends the payment link and saves the call summary.
Call Center Assistant
Every call is answered. ADA understands what the resident needs, gives debt and statement information, and logs the request.
WhatsApp Assistant
Residents send written or voice messages. ADA shares the information, sends payment links and reports the status of requests.
No incoming email goes unanswered. ADA replies on behalf of management and sends personalized bulk emails.
Voice Call Assistant
An announcement is prepared once and reaches everyone. ADA calls residents at the same time and delivers the message in their preferred language.
Content Creator
Prepares SMS, WhatsApp, email and notification texts in the tone you want and in 90+ languages.
Meeting Notes
Turns audio recordings into text, summarizes them and passes action items to task tracking.
Data Studio
Builds tables and charts from property, finance and resident data in seconds.
Iris: Doc Recognition
Reads invoices, receipts and slips; recognizes date, amount and VAT. You only approve.
Your Number, Your Assistant
ADA runs on your own number and an assistant name you choose. Residents call a familiar number and meet a familiar name.
Your Own Number
The Call Center Assistant also works on your existing number, so residents keep calling the same number.
Your Own Assistant Name
You name the assistant: SEDA, ALİ, EDA… Residents know it’s their own management’s assistant.
*Number and assistant name customization is done at the request of the property management.
Frequently Asked Questions
Couldn’t find the answer you were looking for? Let our team show you how to set ADA up for your property.
Contact usWhat is the Apsiyon Digital Assistant: ADA?
ADA is an AI assistant that handles your property management’s phone, WhatsApp, and email traffic for you.
When residents ask about their outstanding balance, account statement, payment details, or the status of a request they’ve opened, ADA answers instantly. When needed, it creates a work request or sends a payment link. Instead of chasing the same questions all day, you can focus on the work that really matters.
Beyond communication, ADA also simplifies your meeting notes, documents, and reports. All of it is managed in one place, through Apsiyon.
What can ADA help with?
ADA takes over the daily tasks that eat up the most time.
Resident communication
- Call Center Assistant: Answers incoming calls 24/7, responds to balance and payment questions, and creates request records. It replies in whatever language the resident speaks.
- WhatsApp Assistant: Responds to written and voice messages, sends payment links, and shares request status updates. It chats with each resident in their own language.
- Email Assistant: Replies to incoming emails and prepares dues and announcement emails. It translates the content it prepares into other languages.
- Voice Call Assistant: Delivers announcements by calling many residents at the same time.
- Content & Translation Assistant: Writes SMS, email, WhatsApp, and notification texts, and translates them into the language you need.
Management tasks
- Data Studio: Prepares the report you need as tables and charts in seconds.
- Iris – Document Recognition: Reads invoices, receipts, and payment slips and handles data entry for you.
- Meeting Notes Assistant: Transcribes meeting recordings, summarizes them, and turns action items into tracked tasks.
Can I use my own number for the Call Center and WhatsApp?
Yes. The Call Center Assistant and WhatsApp Assistant can be customized to keep your existing number. Your residents keep calling and messaging the number they already know. You don’t need to announce a new number or ask residents to build a new habit.
You choose the assistant’s name. SEDA, ALİ, EDA… pick whichever name suits your management. Your residents know they’re talking to your own assistant, not just a system.
Call Center vs. Voice Call Assistant: what’s the difference?
In short: the Call Center Assistant answers incoming calls, while the Voice Call Assistant makes outgoing calls.
The Call Center Assistant steps in when a resident calls you. It instantly answers questions about outstanding balances, account statements, payment channels, or the status of a request they’ve opened. It creates work-tracking records for wishes, complaints, and requests, and directs emergencies to the right person. It works 24/7 and can handle multiple calls at once. It replies in whatever language the resident speaks.
The Voice Call Assistant works in the opposite direction. You prepare an announcement, and ADA delivers it by calling many residents at the same time. It’s useful for situations like meeting announcements, maintenance notices, or emergency alerts.
Get to know ADA up close
Leave your details and our team will call you.
Let’s explore ADA on your property together and show you how it works with your number and assistant name.
Close