Privacy Policy
Apsiyon respects and values everyone who visits https://www.apsiyon.com/en/products/apsis (the “Website”) and use our services (“Apsiyon’s Services” or the “Services”). Apsiyon collects and uses Personal Data that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website.
As part of the registration process, you agree to the following terms and conditions with regards to Apsiyon’s use of personal data. Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept and agree with this Privacy Policy, you must stop using the Website and Apsiyon’s Services immediately.
1.1. Apsiyon Bilisim Sistemleri A.S., a company established under the laws of the Republic of Turkey, with its registered office at Altayçeşme Mah. Öz Sokak No:19 TRC Plaza Ofis 6 34843 Maltepe / İstanbul – Turkey (“Apsiyon” or “We”) is an auxiliary platform that offers digital services for community association managers and management companies authorized by the community associations. Apsiyon provides comprehensive services to residents within the scope of the concluded service agreement with the community association managers and management companies authorized by the community associations.
1.2. This Privacy Policy applies only to the use of the Website. The Website may contain links to other websites. Apsiyon has no control over how personal data is collected, stored, or used by other websites and advise you to check the privacy policies of any such websites before providing any data to them.
2.1. All personal data are processed within the scope of the Services, in accordance with the law, accurately and in an up-to-date manner, for legitimate purposes, and as a part of our business activities for limited purposes.
2.2. Personal data is processed and stored for users to benefit from the Services. Depending on the Services provided by Apsiyon, personal data may be collected by automatic or non-automatic methods, and in cases where Apsiyon, primarily the Website, mediates the services provided, personal data may also be collected verbally, in writing, or electronically. For as long as Customers benefit from the Services and/or the contractual relationship continues between Apsiyon and Customers, personal data may be processed as per the consent given or within the framework of the regulations regarding personal data of which Apsiyon is subject to.
3.1. The data provided to Apsiyon by the Customers include personal data such as e-mail address, name, surname, identification number, identity details, home or work address, and phone number; demographic data such as postal code, age, gender, preferences, interests, and favorites; and in cases where payments are collected via the Website, payment information, and other similar data are stored by Apsiyon.
3.2. Apsiyon may process user activities on the system during the use of the Services for improvement and statistical purposes. In such cases, data such as the website that directed users to the Website, the search engines and keywords users used to find the Website, the pages users view on the Website, and users' browser extensions and browser size may be processed. We use analysis tools to collect this data. We use technologies such as cookies and web beacons to collect data regarding the pages users view, the links users click, and their other activities on our website or app. Additionally, we may receive some standard data that users' browser sends to all websites visited, such as IP address, browser type and language, time of access, and linking Websites.
3.3. We may use web beacons, customized links, or similar technologies to determine whether the newsletter or promotional e-mail sent by Apsiyon has been opened and which links users have clicked.
3.4. Apsiyon collects and uses the personal data necessary to maintain operation and improve services. These may include conducting research and analysis in order to provide better service to Customers, facilitate the use of Services by eliminating the need to re-enter the same information, and improve the Services, as well as displaying customized content based on user interests and preferences.
3.5. We also use personal data to contact you. We may contact users as a part of the Services such as welcoming via emails, dues and payment reminders, announcements by the community manager, surveys and forum notifications, information about technical service issues, and announcements.
3.6. When you fill out the forms on the Website, your personal data shall be processed for limited purposes in line with the reason for submitting the form and for providing information about the Services via e-mail or SMS provided that consent is given by users for receiving electronic messages of commercial nature.
3.7. The collected personal data are processed in compliance with the legislation with the aims of taking the necessary actions to ensure easy and reliable performance by the Services, customizing the Services to meet user demands, needs, and habits, determining and evaluating the commercial strategies of Apsiyon, and ensuring that the legal processes between the users and Apsiyon can be carried out quickly and properly. Accordingly, personal data are processed for the following purposes:
3.8. Sensitive personal data (religion, sect, ethnicity, race, etc.) will not be requested and processed by Apsiyon without express consent. We process personal data only for the purposes listed in this Privacy Policy and we do not process sensitive personal data that may lead to discrimination, in any way.
3.9. To help prevent unauthorized access to personal data, users must log in with their own credentials (email address, mobile phone, and password) and not share their credentials with third parties. The Apsiyon profile, where login information can be updated and personal data can be accessed, and/or viewed can be accessed through the profile page.
3.10. We do not store credit card information.
3.11. We process personal data only in line with the purpose of collecting them. In other words, if consent has not been given by users while giving personal data to the community management office or via our website, users will not receive advertisements, promotional or other kinds of emails, or SMS. If you think that you have been contacted in one of these ways although you have not consented, please check your consent settings on your subscription page.
3.12. We use cookies to offer users a better browsing experience on the Website. For detailed information regarding cookies, please visit the Cookie Policy page.
4.1. Apsiyon holds the ISO/IEC 27001 Certificate for Information Security Management Systems. Accordingly, Apsiyon stores all data in accordance with the security measures required by the ISO/IEC 27001 Certificate. Holder of the ISO/IEC 27001 certificate, which requires the active adoption of data security policies, Apsiyon is regularly audited.
4.2. Protecting personal data is a priority for Apsiyon. We utilize a wide range of technologies and procedures to help protect personal data from unauthorized access, use, and disclosure. We store personal data in systems of computers located in controlled facilities to which access is limited. While transferring highly confidential data such as credit card numbers or passwords over the Internet, we use encryption methods such as the Secure Login Layer (SSL) protocol to protect these data.
4.3. If accounts and personal data are password-protected, it is the users' responsibility to keep their passwords confidential. The password must not be shared with others. In cases where users share a computer with others, it is of great importance to log out before leaving a website or a service in order to ensure that the next users cannot access login information.
4.4. Apsiyon is the data processor with regards to their contractual relationship with the Customers. Therefore, the necessary measures that are specified in the regulations shall be taken by the Customers. However Apsiyon, as data controller, as per the applicable regulation and in compliance with contracts concluded with the community association managers and the authorized management companies of the community associations, has undertaken the responsibility to create the necessary organization to ensure data confidentiality and integrity, as well as to take and adapt the necessary technical measures. The processing and storage of users' personal data are carried out only by authorized and trained personnel and in areas where data security can be ensured.
4.5. Personal data will be collected only within Apsiyon's scope of activity and for specific purposes, stored for as long as required by the reasons for processing this data and/or for the period stipulated in the applicable legislation and they will not be processed in a manner that is contrary to the provisions of the applicable legislation, and in cases where there is no reason requiring the processing of these data, apart from the cases where there is an obligation to store such data as per other applicable legislation, they will be deleted, destroyed or anonymized upon the request of the user or ex officio.
4.6. Additionally, we regularly train our employees and take the necessary measures to prevent employees from accessing personal data that are not related to their duties and sharing the data to which they have access with other parties outside the Company.
5.1. Apsiyon operates in compliance with the applicable regulation regarding transfer of data. In principle, personal data is not transferred to third parties without the consent of the data subject, in compliance with the provisions of the applicable legislation. However, in line with the purposes of processing personal data and with the condition that necessary security measures are taken, the collected personal data may be disclosed to third parties, our business partners, our associates, payment service organizations, and, in line with our purpose of service and activity or in cases stipulated by the relevant legislation, to regulatory and supervisory institutions and official authorities.
5.2. Personal data will not be shared with third parties except for the cases stated in the Clause 5.1.. Personal data will not be shared with third parties for commercial purposes. In some cases, we may establish contractual relationships with third parties to perform certain limited services on behalf of Apsiyon, such as processing and delivering mail, providing customer support services, hosting websites, conducting business transactions, or performing statistical analysis regarding our services. These service providers may need only the data required to provide their services. In such cases, the use of such data for purposes other than its intended use is prohibited and the said service providers must maintain the confidentiality of the respective data.
6.1. Apsiyon is a platform designed to provide assistance to the community association managers and management companies authorized by community associations for the provision of quality service to residents; so Apsiyon bears no responsibility for data entered into its systems by the Customers without being subject to Apsiyon's approval and/or evaluation processes.
6.2. Accordingly, Apsiyon will not interfere with the personal data entered into the Website by the Customers as a part of the Services. Therefore, in some cases, it may not be possible to meet data subjects’ requests that are also stated below. In such cases, We accept, declare, and undertake that We will inform, upon your request, the relevant community association management and the management company authorized by the community association.
7.1. Data subjects have the right to be informed about Apsiyon’s collection and use of personal data; the right of access to the personal data Apsiyon holds about the data subject; the right to rectification if any personal data Apsiyon holds about the data subject is inaccurate or incomplete; the right to be forgotten – i.e. the right to ask Apsiyon to delete any personal data; the right to restrict the processing of your personal data; the right to data portability (obtaining a copy of your personal data to re-use with another service or organization); the right to object using their personal data for particular purposes; and rights with respect to automated decision making and profiling.
7.2. In order to exercise these rights, data subjects may submit a written application to the address below by adding their name, surname, signature, identification number if they you are a Turkish national, passport number, or if any, your identification number if you are not, residence or workplace address of correspondence, contact email address or telephone number, the reason for the application and attaching other necessary information and documents for identification.
For general information regarding the data protection: hukuk@apsiyon.com
For data subject applications: AltayCesme Mah. Oz Sk. No:19 TRC Plaza Office: 6, 34843 Maltepe/Istanbul
